Do you have PlayStation? You will love these 7 common PS4 errors and fixes.
The PlayStation is a remarkable piece of technology. PS4 is a beast, taller than before, deeper and wider for sure. Though people will not rush out for the up gradation, it’s totally worth it!
Originally launched in 2013, sony has tried its best to improve the new version with recent firmware updates. It definitely provides a better performance than its predecessors, however like any other console PS4 is not fully immune to occasional hiccups. Today, in this tutorial we’ll be discussing 7 major PS4 errors and how to solve them.
Common lingering problems and solutions: PS4
1. PS4 doesn’t support external hard devices
PS3 use to support external hard devices for extra storage space. PS4 is totally restricted to external devices, therefore if you want more storage, you need to replace 500 internal GB with an external device. Sony provides hardware specs on their PlayStation blog – users can install the new hard drive as and when they want. The process of installing the drive to your PS4 is pretty simple.
2. PS4 randomly turns off
Consoles turning themselves off is a very common and a regular problem faced by many users. The PlayStations suddenly run into sleep mode, leaving us into a sudden state of panic. However, for being an old issue, people have found hundreds of solution for it:-
- Make sure the PS4 is ventilated properly.
- Please check the HDMI cable, it’s quite simple.
- Check the hard drive, it shouldn’t be overheated.
If heating is the problem, switch off the PlayStation and give it a proper rest for a prescribed time period.
3. Blinking of red indicator light
The blinking of red light of death is a serious problem for PlayStation users. So most of the times this issue can be taken care of, however, if nothing comes in control, it’s always better to contact the sony customer care for help.Confirmed by Sony, this problem arises when there is a fan malfunction. This means the sudden power off of the system is due to overheating. To solve this problem, follow the steps below:-
- Touch the power button present on the console for at least seven seconds.
- Once the device is turned off, unplug all the wires connected to PlayStation.
- Allow the devices to receive a rest for an extended period of time.
- Once cooled down, try and switch on the console and check its working.
4. Damaged HDMI cable and port
Normally, any issue occurring with audio and video of the console is related to a slight bend in the metal wire within the console’s built-in HDMI port. To solve this issue for now or maybe temporarily, please follow the steps below:-
- Check the HDMI cable of your t.v as well as of the console. If there is a damage in the wire, a replacement will work for now.
- If the problem is not on the wire, you might have to bend the wire back that is present inside the HDMI port of your console. If you see the metal wire turned up, just bend it down with the help of a pin or a small hard wire. Also, check there is no harm caused to any other part of the console.
5. Connectivity problem
Network connectivity problem is the most persistent issue shown by any technical device. Normally, network problems don’t carry on for a long time and it’s the same with PlayStations. The connectivity error manifest itself as either NW – 31201-7 or WV – 33899-2. To solve the issue, please follow the steps below:-
- Go to network settings > choose custom > select your network > hit on automatic IP address > & select “Do not use”.
- A prompt will show two different DNS settings – select manual.
- Now enter the primary DNS as “8.8.8.8” and secondary DNS as “8.8.4.4”.
- Your console will soon be connected with your network. You can always change the settings in future if needed.
6. Audio and video problem
The reports outlines complaints regarding audio and video missing from PS4 consoles. Well its important for everyone to know that HDMI cable is responsible for carrying out this job successfully. If customers are not hearing and seeing the PS4, it’s likely that the connection is set up wrong.
There are many ways to fix this error, however we’re sharing few simple options:-
- Make sure that he HDMI cable attached to your PS4 is clear and in working condition.
- If not it’s time to change the HDMI cable
- The last thing would be that your HDTV is not working properly, therefore calling a customer care executive would be a better option.
7. PS4 sudden freezing
Some users have reported that their PS4 freezes while playing games. This is not a widespread problem, therefore, with quite a research we have listed down few points below to help you with the issue.
- It’s important for people to install an upgraded version of PS4. Sony keeps updating the version every now and then. Thus, using an older version can be a reason of PS4 freezing again and again.
- People love to play games on their PS4, however, using PS4 for an extended period of time can result in overheating. And this could be one of the reasons for your console to freeze while playing games. So it’s vital to provide it the right amount of rest before sing it for the next few hours. Switch off your console, and let it rest. This will definitely help.
- Please remember that keeping your console on an uneven surface or covering it with a cloth can also lead to overheating of PS4. It’s essential to keep it on a flat surface with nothing kept on it. However, if you feel nothing from the above suggestion is working for you, you can always contact Sony customer care service.
Generally, PS4 causes few errors which can be taken care off. However, if the issue seems incurable, it’s always better to first contact PS4 customer care service. They will help you better with the procedure.